Service Manager (m/f/d)
Service Manager (m/f/d)
Service Manager (m/f/d)
Standort: Kleinmachnow
With the world's first fully autonomous remote sensing solution for gas leaks in the chemical industry we enable our customers to have constant knowledge of all their gas emissions in real time to avoid hazardous exposures, work more resource efficiently and prevent environmental damage. In this way, we will define a new industry standard for a sustainable and safe chemical industry.
We develop our own optoelectronic sensors and software based on infrared spectroscopy for the automatic detection and analysis of chemical compounds in the air from a distance of more than 1 km. Our solutions operate autonomously, around the clock, enabling early detection and quantification of gas leaks. Remote maintenance capabilities and online status information are part of the solution.
As a three-year-old, young start-up company, we are well funded and are now looking for new team members to help us expand our installations worldwide.
TASKS
Your task as Service Manager is to build up the Grandperspective Service Department, overlook our customer installation base and manage national and international contacts to service partners.
- Build up service processes and logistics (e.g. service stock management)
- Overlook our customer installation base and plan preventive maintenance measures
- Plan and carry out customer installations and maintenance in the field
- Establish and manage a network of service partners worldwide to give hardware service in the future
- Conduct in-house service repairs of our optical sensors, as well as support of final testing of sensor units in our laboratory
- Customer assignments in Germany, Europe and worldwide (in preparation)
REQUIREMENTS
We are looking for a hands-on, well-organized personality with a profound technical background who loves to build something new with us.
- Completed technical or engineering studies or vocational training
- Professional experience in customer service, technology or electrical specialist
- Joy of independent working, while committed to quality and performance
- English and German fluent, while English is even more important.
- Willingness to travel internationally for installations as well as training of customer and service partners
- Team player mentality and the motivation to help build and develop the company
- Confident in working at height, e.g. on elevated platforms (altitude certificate an advantage)
- IT and networking know-how is a plus
BENEFITS
- A position with great development potential
- A job with a sustainable impact - your contribution will help to minimise hazardous emissions and enable a sustainable chemical industry.
- A vibrant startup culture with new and innovative products, small teams, flat hierarchies, teamwork, changing challenges and a high level of personal responsibility for projects
- A growing list of nationally and internationally renowned clients
- We are an explicitly family-friendly company
KONTAKT
Taledo GmbH | Rosa-Luxemburg-Straße 7 | 10178 Berlin