Project Manager - Customer Success (m/f/d)
Project Manager - Customer Success (m/f/d)
Project Manager - Customer Success (m/f/d)
Standort: Rostock
Our client combines container liner schedules and carriers' container tracking information with neutral AIS vessel tracking data, allowing our customer to plan and monitor supply chain operations on a level never experienced before. With strong IT focus and an expert team of data analysts, our client takes pride in supporting their customers and showing the guiding thread in a field where data is often hardly available and even less often comparable.
TASKS
- Active support of international customers via email or telephone
- Comprehensive consulting on the implementation and use of our software
- Coordinate, supervise and handle (implementation) projects of different sizes
- Coordinating the cooperation of internal departments and customers with regard to the project goal
- Pragmatic assistance and support of customers in case of problems in the use of our products
- Proactive informative support of customers
- Proactive support for ideas to improve structures and further development of ideas for our products
REQUIREMENTS
- Professional experience in SaaS, SaaS project management
- Pragmatic and cooperative way of working
- Fluent in written and spoken Englisch
- Independent thinking with a distinct "hands-on" mentality
- Strong communication skills and the talent to always leave the customer with a good feeling
- Plus: fluent written and spoken German
BENEFITS
- The client offers everything to enable a balance between work and life
- A flexible work model is as much a part of our daily lives as home office or eight hours of free education time per month
- Coffee, tea, water and fruits are available in the offices, regular activities (e.g. archery, self-defense, bouldering) for all employees are offered as well
- Warm, open and at the same time performance-driven company culture
- All employees benefits from a variety of options. A subsidized company pension scheme, working from offices around the world for some time or stock options - Your choice!
- International and open team
KONTAKT
> Jetzt bewerben
Taledo GmbH | Rosa-Luxemburg-Straße 7 | 10178 Berlin