Operations Associate (m/f/d)

Operations Associate - Healthcare Recruitment (m/f/d)

About Care With Care:

At CWC Recruitment (CWC), we are passionate about what we do. Our mission is to reduce the shortage of 60,000 missing healthcare workers in Germany. We achieve this by recruiting and training unemployed or underemployed healthcare professionals from around the world and offering them reliable jobs in renowned German healthcare institutions. CWC provides healthcare workers—regardless of where they were born—with the opportunity to begin a fulfilling career in Germany. At the same time, it offers employers reliable staffing solutions, thus strengthening the German healthcare system. Our goal is to offer our clients a transparent and sustainable service, focusing on fair and dignified working conditions for the candidates.

CWC is a growing, agile, and international startup based in Berlin. We work with experienced local partners who recruit and train candidates in their home countries, including the Philippines, India and Tunisia. If you are a purpose-driven person who enjoys taking responsibility for projects, loves learning, and wants to have an impact through your work, then you are in the right place!

Since December 2022, CWC has officially been part of the MIMS Group, headquartered in Singapore. MIMS operates in 17 countries with 2.7 million healthcare professionals using its services, including staffing solutions.

If you are a motivated student looking to make an impact through your work, enjoy taking on responsibility, and want to grow in a dynamic, international environment, CWC Recruitment could be the perfect fit for you!

As an Operations Associate (m/f/d) at CWC, you will work exclusively on-site closely with the Operations team to support key business initiatives.

Your primary responsibilities will include:

Manage and coordinate incoming and outgoing correspondence, ensuring timely and accurate handling.
Support the preparation and organization of documentation for official filings and regulatory processes.
Maintain and continuously improve digital and physical filing systems to ensure accessibility and compliance.
Retrieve documents and paperwork when requested.
Update and maintain Candidate and Employer records, ensuring accurate tracking of documents throughout the process.
Conduct quality checks and initial screening of candidate documentation to ensure completeness and compliance.
Prepare and submit candidate documentation to relevant authorities in a timely and structured manner.
Coordinate and manage appointments, deadlines, and key process milestones.
Monitor office supplies and manage procurement of stationery, furniture, and equipment as needed.
Support office operations by improving systems, workflows, and workspace organization to enhance overall efficiency.
Proactively identify inefficiencies and suggest improvements to internal processes.
Take ownership of assigned operational workflows from start to finish.
Act as a central coordination point between internal teams and external stakeholders.

Your Profile:

Completed Bachelor’s degree or comparable qualification.
Strong organizational skills with a high level of accuracy and attention to detail.
Structured, task-oriented working style with the ability to manage multiple priorities.
Proactive mindset with a hands-on, problem-solving approach.
Comfortable taking ownership and getting things done without needing constant direction.
Quick to learn, adaptable, and open to new tools and processes.
Confident using Google Workspace (especially Google Sheets) and standard office tools (e.g. scanners, printers).
Clear and professional communication skills in German (minimum C1) and English (minimum B2/C1).
Confident in handling regular communication with authorities and external institutions.
Previous experience in administrative or operational support roles is a strong advantage.
Willingness to take on a variety of tasks and support different areas of the business.

Bonus points if:

You bring prior experience with recognition processes, related fields, or German bureaucracy.
You have worked as an office administrator, office assistant, or in a comparable role.

What We Offer You:

Valuable Work Experience - Gain hands-on experience in a fast-growing startup within the healthcare recruitment industry.
Flat-hierarchy startup environment - With the opportunity for growth, coupled with a comprehensive onboarding and regular feedback.
A product offering that is neither trend - not season-dependent with exciting tasks and a high level of responsibility.
A meaningful job, as our healthcare professionals help relieve the healthcare system and support the lives of families back home.
Premium Location - We work in a bright and modern workspace located directly next to the U8 in Kreuzberg, Berlin. Dogs are also welcome in our office!
English as an official language - Our office language is English, to support an international team yet German is a hard requirement for this opportunity due to our interaction with external partners.
Diversity - CWC champions diversity and inclusion above all with over 13 different nationalities represented in our Berlin office and a commitment to hiring the best candidates, regardless of race, age, country of origin, gender, ability or sexual orientation.
Subsidized sports membership + Corporate Discounts: All CWC Recruitment employees receive full access to a discounted Urban Sports Club membership as well as hundreds of discounts on popular brands and services through Corporate Discounts.
Meet-ups and team gatherings: For those that like to socialize outside of work, CWC organizes regular team events such as drinks, games, and workshops to foster stronger bonds and get to know each other outside of an office setting.

CWC Recruitment supports diversity worldwide and seeks employees who are equally diverse. CWC is committed to being an equal opportunity employer, recognizing the strength of a diverse workforce, and encourages applications from individuals with varied experiences, perspectives, and backgrounds.