Customer Order Manager (m/f/d) AIRBUS

Einleitung

Take off with us!

We offer exciting projects at our renowned customer Airbus Operations and we are looking for a motivated employee for the position "Customer Order Manager (m/f/d)".

Wir bieten

• Permanent employment contract
• Perspective to be taken over at our customer
• Salaries above the general pay scale and incentive compensations (bonus)
• Equal pay model
• Company pension scheme with employer subsidy
• Well-directed training and further education opportunities
• Employee recommendation program with attractive compensations (bonus)
• Individual and local support and advice
• Travel allowance
• Assumption of costs for work cloth and health examinations
• fleixible working hours and partly home office
• Innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Airbus Helicopters and the aerospace supply industry

Stellenbeschreibung

• Act as the central point of contact for customers, repair stations and internal stakeholders regarding Airbus Proprietary Parts Repair, Lease & Exchange Services, including process status, commercial topics and AOG inquiries
• Manage and monitor Repair, Lease & Exchange Orders and conversions, ensuring suppliers and repair stations meet contractual obligations and targets for time, cost and quality
• Coordinate end-to-end supply chain activities and customer-specific issues, complaints and delivery solutions across suppliers, repair stations, customers and Airbus/Satair internal departments
• Ensure daily communication with repair stations and customers, provide timely status updates, support purchase, sales and material process management, and forecast the timely transfer of piece parts to meet customer delivery requirements
• Prepare performance reports covering claims, SPT, TAT and action trackers, and lead or support projects to improve processes and develop future ways of working

Anforderungsprofil

• Completed studies in the field of Technics, Industrial Engineering, Business Administration or Economics
• Professional experience in the field of Disposition, Customer Service, Supplier Management, Process Improvement and Project Management
• Good Knowledge in using MS-Office, SAP and Google Workspace
• Fluent in English
• English CV required

Unser Unternehmen

As a dynamic and modern personnel service provider, we offer exciting positions at interesting and innovative companies across a wide range of different industries, leveraging our many years of experience and extensive market know-how. Benefit from our national and international networks and use STRATO Personal as your personal springboard. We provide comprehensive support and handle all administrative processes related to the application – of course, free of charge for you.