10K* Sign-on Bonus| CSR| Laguna
10K* Sign-on Bonus| CSR| Laguna
10K* Sign-on Bonus| CSR| Laguna
Standort: Biñan
We’re made of something different.
We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals – every person, in every role, for our company and our clients. Think you have what it takes? Join us!
TASKS
We’re hiring.
Ubiquity is hiring for Customer Service Representatives to join our Pioneer Financial Account in Laguna. Our Customer Service Representatives is an integral role in the operations of our Laguna office.
The details.
Day-to-day responsibilities:
- Attends to customers' needs by answering product and service related queries
- Provides product overview and information about other services and offerings
- suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed
REQUIREMENTS
Ideal candidates have:
- With or without BPO/Call Center Experience
- Average to excellent Communication Skills
- Amenable to work onsite in Southwoods, Laguna
- Amenable to work on shifting schedules
- Complete Government Numbers (SSS, Pag-Ibig, TIN, Philhealth) and valid NBI/Police Clearance
BENEFITS
10k* Sign-on Bonus
The Perks.
- Life Insurance Benefits
- Learning and Development Opportunities
- Retirement Benefits
KONTAKT
Taledo GmbH | Rosa-Luxemburg-Straße 7 | 10178 Berlin